FAQ

Q:    How long will it take my item to arrive after I submit payment?

A:     After your payment is submitted and confirmed in your email,  within 1-2 business days you will receive the tracking information for your cap. Shipping usually takes 3-4 business days.

Q:   Is  APhoenix Rising Caps L.L.C. all black owned?

A:  Yes, APhoenix Rising Caps LLC is owned by one black male age 39 years old.

Q:  What kind of fabric are these caps made out of?

A:  All of the Loc Socs are made with the exact same material which is Satin. The 2 way caps are made from dri-fit wicked fabric.

Q;  How do I wash my APhoenix Rising Cap?

A:  The 2 way caps as well as the printed Loc socs can be washed with any colors but it is recommened to wash on cold following a procedure of air dry to dry them.

Q: What if I receive my cap and it is too small or not what I expected?

A:  Contact us via email and we will arrange to have the product shipped back to us at our own expense . Your money will be refunded once the package is confirmed to be en route.

Q: Can I get a discount if I purchase multiple caps?

A: Our products are available for wholesale as well as special discounts for returning customers just contact us and we will arrange everything.